FAQ

Shipping and Delivery

All paydirt orders are shipped the same day or next business day unless otherwise noted on our main website. For addresses within the lower 48 states, most packages arrive within 2–5 business days.

Satisfaction Guarantee

I’m confident Klesh Gold Paydirt is the best out there. If you’re not happy, I’ll make it right or refund your paydirt cost plus shipping. I also encourage everyone to share video reviews—instructions are included in every package.

What should I do if I can’t find the guaranteed amount of gold?

Every Klesh Gold Paydirt bag is carefully weighed, recorded, and sealed with a unique serial number to ensure it contains at least the guaranteed minimum amount of gold*.

If you don’t recover the minimum guaranteed amount of gold, we offer a Triple Your Money Back Guarantee. If your claim is verified, you’ll receive three times the original purchase price.

Here’s how to submit a claim:

  1. Watch our gold panning tutorial for tips:
    Klesh Gold Panning Tutorial – YouTube

  2. Use a precise digital scale that measures in grams with 0.01g accuracy. Poor calibration or low-quality scales will cause errors.

  3. Email us these items:

    • Photo of your scale tared to zero

    • Photo of your recovered gold on the scale showing the weight

    • Photo of your opened bag, front and back (serial number on back must be in the photo)

    • If you found no gold, send a short video showing your panning technique (phone video is fine). This is required for claims with zero gold.

Once verified against our records, if your bag is confirmed short, we’ll refund 3x your purchase price promptly.

For questions or help, contact us at kleshkrums@gmail.com.

How is Klesh Gold Paydirt made?

Our paydirt comes from placer mining concentrates in gold-bearing areas of Colorado. Each product has a specific recipe to ensure the difficulty level holds true. Here are some examples":

  • Beginner: Black sand removed, only larger, easy-to-find gold.

  • Expert: Black sand added, with a mix including very fine flour gold that’s challenging to recover.

Gold size mix / black sand amounts are specific to each product to suit all skill levels.

Is a minimum amount of gold guaranteed?

Yes. All bags labeled with a guaranteed minimum amount contain more than the stated amount.
*Note: Our “Raw” paydirt bags are unsearched and do not include a guaranteed minimum amount.

Is paydirt a good investment?

Paydirt is primarily for fun and practice—not a reliable investment. If you want to invest in gold, buy bullion close to spot price or gold coins with numismatic value. You will get natural gold in Klesh Gold paydirt, but it’s usually more cost-effective (though less fun) to buy gold bullion or coins.

Can you ship internationally?

We sell through Amazon in many countries outside the USA. We used to ship internationally directly from kleshgold.com but stopped due to high shipping costs, customs delays, and package selizures/damage. We want to provide the best experience possible for everyone, so we stopped international shipping direct from kleshgold.com.

Returns

Unopened bags:
100% full refund including shipping—no questions asked. Just email us with your order number and we will square you away.

Opened bags:

  • Return everything you received (paydirt, bag, gold), preferably double-bagged to prevent leaks.

  • Include your name and order number.

If the gold amount we find matches what was recorded as added, we’ll refund your full purchase price plus shipping.

Return Address:
KGP c/o Returns
12081 W. Alameda Parkway, #141
Lakewood, CO 80228